Our LEAD (Leadership Excellence and Development) career development programmes offer every opportunity to our teams to learn, grow and develop into the role they would like to strive for. With programmes aimed from Team Member to Head of Department, there’s something available for everyone. At The Belfry, we believe that exceptional leadership is a driving force for success and our programmes are like none other, tailored specifically to our business goals with our Belfry Belief values woven in. Through a combination of interactive workshops, coaching & mentoring opportunities, valuable insights, skills, knowledge and confidence are built.

To support you to excel your career, our fully funded Apprenticeship programmes offer a hands-on learning experience that are available for all jobs in our resort. The programmes mean you have the opportunity to put knowledge into practice whilst gaining an industry recognised accredited qualification. Our Belfry Apprenticeships are the gateway to a promising future, equipping aspiring professionals with the tools to achieve excellence in their chosen area.

We believe that hospitality skills are the building blocks of success, and our training is meticulously crafted to cater to diverse needs and aspirations. Whether you are a recent graduate, an aspiring professional, or a seasoned hospitality expert seeking to upskill, our skills training empower you with the tools to thrive in the fast-paced and competitive world of today.

Our Art of Hospitality Guest service training is a transformative and immersive experience designed to elevate hospitality excellence. At our core, we believe that genuine and exceptional guest service is the cornerstone of a memorable and unparalleled experience. Through our carefully crafted training programme, we instil in our teams the artistry of creating lasting impressions alongside a culture of warm, attentive, and personalised care.

We believe that the foundation of a successful career starts with a seamless and comprehensive onboarding process. Our resort inductions ensures that every new member of the team is warmly welcomed and equipped with the knowledge and resources they need to excel in their roles. Through engaging training sessions, newcomers are introduced to our resort culture and values. We provide a structured roadmap to help navigate your initial months with clear goals and expectations, setting the stage for a smooth start with us and accelerated growth in your first few months.

The Belfry's career conversations is a unique and invaluable resource for individuals seeking guidance and support in their professional journey. Whether you are just starting out, looking to advance your career, or considering a career change, our career conversations are tailored to address your specific needs and aspirations.

Our online training platform, The Belfry Campus, is instantly accessible to all members of staff at all levels. It is a valuable learning resource that includes e-learning, libraries of information and records all your ongoing development.

Discover is a place where we place all learning & development resources that our teams can easily access. These resources could be links to articles, books, videos, things to try….quite literally anything! All items get given ‘tags’ so it’s really simple to search for a topic you’re interested in, such as, guest service, wellness, profit, leadership and to ensure content is keep refreshed, it is continuously added to.

In November, we recognised those that have taken part in our career development programme, LEAD, and celebrated their achievements at the end of the programme with a Graduation ceremony. With almost 50 courses being delivered in 2024, 70 individuals from all areas of the hotel & resort graduated from Team Member to Head of Department level. Our learning culture continues to be the driving force in growing our future leaders and has resulted in over 50 promotions!