The Retreat

The Retreat

Terms and Conditions

Subject to availability.

Please be aware that the treatment times include before and aftercare. Access to all spa leisure facilities. Towels and robes provided, however please bring your own footwear (Belfry flip flops are available to purchase on the day at £5 per pair). Full prepayment due upon booking, non-refundable and non-cancellable.

Please note that Fire & Ice is not suitable for guests who are pregnant.

Please hang towels and gowns on the hooks provided when leaving the loungers. Please note we have a non-reserve policy for loungers on poolside. View our full lounger policy here.

Please can we request that you and each member of your party complete the compulsory medical questionnaires 48 hours prior to arrival, to inform us of any allergies, injuries, or medical concerns that the spa should be aware of. Each guest needs to register with their email address complete all details when filling in the medical form – please see the below link:

https://online.premiersoftware.co.uk/ClientPortal/?i=TheBelfry-SuttonColdfield&siteID=2